khelo games | Responsible Gaming and Safe Betting Guide

Our Responsible Gaming Tools

How Khelo Games protects its players

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it cannot be changed for 24 hours. It's a simple way to keep your spending in check.

Session Time Limit

Decide how long you want to play in one session. When your time is up, Khelo Games will remind you and encourage you to take a break. Playing for too long can affect your judgment.

Loss Limit

Your session will automatically end if you lose beyond a set amount. This is the most effective way to protect yourself from chasing losses.

Cooling-Off Period

Sometimes a short break is all you need. Activate a cooling-off period anywhere from 24 hours to 6 weeks. During this time, you will not be able to log in or place bets.

Self-Exclusion

If you feel gaming is getting out of hand, activate Self-Exclusion for anywhere between 6 months and 5 years. During this period, you won't receive any promotional messages from Khelo Games either.

Gaming History Review

You can view your full gaming history at any time. Knowing how much time and money you have spent makes it easier to stay aware of your habits and make informed decisions.

What is responsible gaming and why does it matter?

Responsible gaming means keeping gaming purely as entertainment — not letting it become the centre of your life. When you come to Khelo Games, remember it's meant to be fun, and any losses are simply the cost of that entertainment. That mindset keeps the experience enjoyable every time.

Problems arise when someone keeps playing to recover lost money, prioritises gaming over family or work, or borrows money to play. If any of these signs apply to you, it's important to take action right away.

Warning Signs of Problem Gambling

Khelo Games wants its players to stay well. If you notice any of the signs below in yourself, pause and seek help:

Spending beyond your budget and feeling regret about it
Placing more bets to try to win back what you have lost
Gaming is constantly on your mind
Hiding your gaming from family or friends
Feeling restless or irritable when not gaming
Borrowing money or dipping into savings to fund your gaming

Losing is part of the game — never forget that

Winning and losing are both part of gaming and betting. All games on Khelo Games use third-party certified RNG (Random Number Generator) technology — meaning every outcome is completely random. No strategy or system can guarantee consistent wins.

Always keep this in mind: only bet what you can afford to lose without stress. Never gamble with money set aside for essential expenses.

Golden Rule: Set a budget before you start playing. Once that amount is gone, stop for the day and come back tomorrow with a clear head.

Advice for Parents

If there are minors at home, taking a few precautions is essential. Khelo Games does not serve anyone under 18, but attentive parenting matters just as much:

Use a password or PIN lock on your device
Keep yourself logged out of the Khelo Games app or website
Add an extra PIN lock to your payment method
Have open conversations with your children about online gaming

Need help? The Khelo Games support team is available 24/7. Reach us via live chat or email: support@khelogames.bet

🔍 Check Yourself

Read through the questions below and tick any that apply to you. Your result will appear instantly.

Last month I spent more than my budget.

I've tried to chase my losses by playing more.

I have played without my family knowing.

I have borrowed money from someone to play.

You feel restless or irritable when you are unable to play.

I've been spending more time gaming than on work or studies.

I have placed bets using money meant for essential expenses.

How to Set Limits

Step 1

Log In to Your Account

Log in to your account on Khelo Games.

Step 2

Open Profile Settings

Click your name in the top right and go to the "Responsible Gaming" section.

Step 3

Choose Your Limit Type

Deposit, loss, session, or self-exclusion — choose whatever limit you need.

Step 4

Enter Amount and Duration

Set your limit amount and how long it should apply.

Step 5

Confirm

Once you confirm with an OTP, your limit will be activated immediately.

Each Protection Tool in Detail

How each tool works and when to use it

01

Deposit Limit — Control Your Budget

This is the simplest and most effective tool available. Not a single BDT beyond your monthly entertainment budget will be spent.

1

Set a daily limit on how much BDT you can deposit.

2

Weekly or monthly limits can also be set separately.

3

Requests to increase a limit take 24 hours to take effect — they are not applied immediately.

4

Limit reductions take effect immediately.

02

Self-Exclusion — The Most Powerful Tool

Feeling like your gaming habits are out of control? Activate Self-Exclusion — it's the most effective solution.

1

You can activate it for 6 months, 1 year, 3 years, or 5 years.

2

You will not receive any promotional emails or SMS during this period.

3

Logging in to your account will be completely disabled.

4

Once the period ends, your account will not reactivate unless you submit a request yourself, 7 days after expiry.

03

Reality Check — Stay Aware

During gameplay, Khelo Games will periodically show you a message: "You have been playing for this long and have won/lost this much."

1

Set a reminder for anywhere between 30 minutes and 4 hours.

2

When a reminder appears, choose to either "Continue" or "Stop".

3

This brief pause helps you make more mindful decisions.

04

Cooling-Off — Take a Temporary Break

Not ready to stop completely — just need a breather? A cooling-off period is the perfect option.

1

Choose from 24 hours, 7 days, 1 month, or 6 weeks.

2

Deposits and betting will not be possible during this period.

3

Results of bets placed earlier will still be visible.

4

A cooling-off period cannot be cancelled before it expires.

Our Commitment

Khelo Games is more than just a gaming platform — it's a community. We value our players' long-term wellbeing over short-term gains.

Our system automatically monitors every account for unusual playing patterns. If a player's behaviour raises concern, our Responsible Gaming team will reach out to them directly.

Khelo Games never pressures players to play more. Our support team will never ask you to remove your limits or deposit beyond them.

When You Need Help

Struggling with gaming is nothing to be ashamed of — it happens to many people. Reaching out for help is the bravest thing you can do.

Speak directly with Khelo Games Support
Let a Trusted Family Member Know
Use the Self-Exclusion Tool
Seek professional advice if needed

10 Golden Rules of Responsible Gaming

01

Set a budget before you play — and stick to it, no exceptions.

02

If you find yourself thinking about chasing losses, stop and step away.

03

Never use money set aside for essential expenses on gaming.

04

Decide in advance how long you will play in each session.

05

Avoid playing while under the influence of alcohol or when you're stressed.

06

Don't treat gaming as a source of income — it's entertainment.

07

After a big win, take a break — betting more in the heat of the moment can be risky.

08

Never gamble with borrowed money — from anyone.

09

Use Khelo Games' limit tools — they're on your side.

10

If you think there is a problem, seek help right away — do not wait.

Khelo Games Responsible Gaming — The Complete Guide to Safe Gaming